AI Chatbot Development

Controlled business chatbots and knowledge assistants

Zolesco develops business chatbots and knowledge assistants that work from approved services, questions, documents or product information. The priority is useful task support, grounding, privacy and safe human escalation—not unrestricted answers.

Who this service is for

  • Service businesses handling repeated enquiries
  • E-commerce teams needing product guidance
  • Organizations with approved internal or public knowledge
  • Teams that need structured lead qualification and handoff

Problems this service addresses

  • Visitors repeatedly ask the same service or product questions
  • Staff need a controlled way to search approved information
  • Lead requirements arrive incomplete or inconsistent
  • The business needs safe fallback when confidence is low

Deliverables

A defined first release

Website chat interface
Approved intent, question or document scope
Controlled response and confidence fallback rules
Service matching, lead qualification or knowledge retrieval workflow
Privacy-aware contact handoff
Testing, deployment support and technical documentation

Scope boundaries

What the entry scope does not imply

  • The $499 entry price covers a controlled starter assistant with an approved knowledge scope.
  • Unlimited data, languages, integrations or unrestricted generation are not included.
  • Accuracy depends on reviewed source material, clear boundaries and ongoing knowledge maintenance.

Development process

From approved scope to maintainable handover

  1. 1

    Define the tasks, users, approved knowledge and prohibited responses.

  2. 2

    Prepare intents, source material, fallback and handoff rules.

  3. 3

    Build the controlled assistant and integrate it with the approved interface.

  4. 4

    Evaluate representative queries, document limitations and deploy.

Approved starting pathways

Business Chatbots & Knowledge Assistants

Custom service advisors, FAQ assistants, product recommenders, lead qualification systems and document-grounded assistants.

Starting from $499

Service FAQs

Questions before scoping

Will the chatbot answer anything a visitor asks?

No. Zolesco prioritizes controlled behaviour, approved knowledge, confidence handling and safe fallback. The final boundaries are defined in the project scope.

Can it use our documents or service information?

Yes, when the source material is approved, suitable for the intended users and prepared for the selected retrieval architecture.

Can the assistant collect leads?

Yes. A structured, consent-based lead workflow and human handoff can be included when required.

Build the right first version

Final pricing and timing are confirmed only after the required pages, roles, data, integrations and responsibilities are reviewed.