Website information
Website content, service descriptions, timelines and prices are provided for general information. Displayed prices are minimum starting prices for defined starter scopes and are not fixed quotations for unlimited custom work.
Project scope and approval
Each paid project should be governed by an approved quotation, scope of work, milestone plan or written agreement. The approved document defines deliverables, exclusions, responsibilities, revision rounds, timeline and payment terms.
Client responsibilities
- Provide accurate requirements, content, access and feedback on time
- Confirm ownership or permission for supplied text, images, logos and data
- Review milestone deliveries and report issues promptly
- Protect credentials and avoid sharing them through unsecured channels
- Pay agreed invoices and third-party charges according to the approved schedule
Payments, revisions and changes
Unless a project-specific proposal states otherwise, the standard payment schedule is 40% advance before scheduling and development, 30% at the agreed development milestone, and 30% after final staging approval and before complete handover. Up to three consolidated in-scope revision rounds apply where relevant. New pages, modules, roles, integrations, workflows, languages or redesigns require a change request and may affect price and timeline.
Source code and intellectual property
After full payment, the client receives the custom project source code and agreed deliverables. Zolesco retains ownership of pre-existing reusable components, generic utilities, boilerplate, internal tools, methods and other pre-existing intellectual property. Third-party assets remain subject to their original licences.
Third-party services
Domains, hosting, payment processors, email, SMS, WhatsApp, storage, external APIs and other third-party services may have separate fees, policies, availability and technical limitations. Zolesco is not responsible for outages or changes controlled by those providers.
Confidentiality and portfolio presentation
Client URLs, credentials, private repositories, internal business information and protected project materials are not published as part of the public portfolio without approval. Where a project may be shown, Zolesco may use approved screenshots, generalized descriptions or non-sensitive delivery details consistent with the written project terms.
AI, RAG and knowledge-assisted features
When a client project includes an AI, RAG or knowledge-assistant feature, its approved knowledge sources, access boundaries, escalation rules and intended use should be defined in the project scope. Such features are support tools rather than guarantees of factual, legal, medical, financial or other high-stakes accuracy, and appropriate human review remains the client's responsibility where the use case requires it.
Warranty and no guaranteed outcomes
Unless otherwise agreed, Zolesco provides a 30-day defect-correction window after final production handover for reproducible bugs in the original delivered scope. Zolesco does not guarantee revenue, traffic, conversion rates, search rankings, regulatory approval or uninterrupted third-party services. Any measurable result depends on factors beyond software delivery, including content, marketing, operations and market conditions.
Contact
Questions about these terms may be sent to zolescoagency@gmail.com.
Need clarification?
Ask about a project-specific term before work begins.
A signed quotation, scope or written project agreement can add project-specific terms where needed.